Booking Enquiries
Enquiries About The Venue & The Conference Day
General Enquiries

Booking Enquiries

How do I register for the conference?

Bookings can only be made online. Please click here to book your place. We are not able to take any registrations over the phone but if you have any problems making your booking online please call +44 (0)20 8267 4064 to speak to a member of the customer services team.

What is the booking confirmation process?

Once you have registered your place online, you will be sent a confirmation email. If you have not received your confirmation email 48 hours after submission of your booking, please contact the customer services team on +44 (0)20 8267 4064 as there may be a problem with your booking. Haymarket Events are unable to accept responsibility for the non-arrival of information. Haymarket Events reserves the right to decline any booking at any time.

Can I send a colleague in my place?
Yes. Please note that replacement delegate nominations must be made before the conference date. Replacement delegates will not be accepted on the day. Please email: medical@haymarket.com.

Can I register for the conference at the conference venue?

No, you must pre-register for the conference. Any delegates that arrive at the venue who are not registered will not be granted access to the conference.

Enquiries About The Venue & The Conference Day

Where is the event and how do I get to the venue?
Venue details for each event can be found on this website under the ‘Venue’ button on the menu.

Are all meals and refreshments included?
Yes, refreshments and lunch are included. Please email medical@haymarket.com if you have any special dietary requirements. Please see the conference programme for specific timings for the refreshments and networking breaks.

What about accommodation?
Please note that overnight accommodation is not included.

What time does the conference start?
Conference will begin at 9.45am. Registration for the event however opens at 9am.

What do I need to bring with me?
Please bring your booking confirmation email with you to the conference. Please note if you do not bring a copy of your confirmation, you will need to show us a form of identification to gain access to the event.

What if I have special requirements?
If you have any particular requirements, disabilities, access or any other needs we should be aware of, please do let us know when you register your place. Alternatively, please email medical@haymarket.com to let us know how we can help.

What happens if a speaker cannot attend?
Please note that speakers are sometimes prevented from attending for personal or business reasons. Although we do endeavour to find suitable replacements of a similar calibre, we cannot guarantee any specific case studies, speakers or sessions. We appreciate your understanding and ask you to check the website regularly for updates.

Is there somewhere messages can be left for me?

Messages can be left for you at the conference registration desk.

Is there wi-fi access at the venue?
Yes there is free wi-fi access on site. The wi-fi password will be provided to you at registration.

Will I receive a CPD certificate?
These will be sent to you after the event.

General Enquiries

Who can I speak to for more information on the conference?

All information is provided on the website. If however you have a question that has not been addressed please contact the customer services team on medical@haymarket.comor call +44 (0)20 8267 4064.

How can I give you my feedback?

We will provide a conference evaluation form to all delegates and this can be filled out on the day and handed to a member of the team when you leave for the day. Alternatively you can scan this and email it back to us along with any additional feedback at medical@haymarket.com.